Get in touch
Call, email, or just come by.
The front desk answers the phone during club hours and can set up a profile, place a player, or book a court while you are on the line.
Reach us
Details and door times.
Hours change twice a year: the club runs long in the indoor season and shorter through June and July.
General questions, memberships, billing and anything that is not program-specific.
info@fivestartennis.comMember portal
Register for classes, reserve courts and book the golf simulator online or in the app.
Member loginIndoor season hours
August through May.
- Monday–Friday8am–10:30pm
- Saturday7am–10:30pm
- Sunday7am–10pm
Summer hours
June and July.
- Monday–Thursday8am–9pm
- Friday8am–6pm
- SaturdayClosed
- Sunday8am–2:30pm
Holiday hours
- Memorial Day, July 4th, Christmas DayClosed
- Thanksgiving Day, Christmas Eve, New Year’s Eve8am–12pm
- New Year’s Day12pm–4pm
Who to email
Send it straight to the right desk.
Program questions land faster in the program inbox than in the general one.
| Use it for | |
|---|---|
| juniordevelopment@fivestartennis.com | Junior Development: Red Ball, Orange Ball and Green Dot, ages 4–11. Placement, class sheets and makeups. |
| juniorcompetition@fivestartennis.com | Junior Competition: ages 13–18, Futures through Super Excellence Plus, ladders and tennis fitness. |
| highperformance@fivestartennis.com | High Performance: HP1, HP2 and HP Varsity, UTR requirements and tournament schedules. |
| nittl@fivestartennis.com | NITTL: the Northern Illinois Traveling Tennis League ladies’ teams, 2.5 through 4.5+. |
| robin@fivestartennis.com | Coach selection. Tell Robin about the player and she will match you with a pro. |
| membership@fivestartennis.com | Membership cancellations (30 days’ written notice) and medical holds. |
| billing@fivestartennis.com | Billing, including opting out of automatic re-enrollment in the next golf class session. |
| info@fivestartennis.com | Everything else: memberships, adult tennis, Buddy Up Tennis, golf, parties and golf class makeups. |
Send a message
Tell us what you need.
We answer during club hours. If it is urgent (a court today, a class starting tomorrow), call instead.